About Charlotte Pallets
Building sustainable pallet solutions for Charlotte businesses since 2009. We're more than just a pallet company - we're your partner in efficient, eco-friendly logistics.
Get in Touch
Interested in working with us? Fill out the form and we'll get back to you within 24 hours.
Why Partner With Us?
- 15+ years of industry experience
- Locally owned and operated
- Flexible pickup and delivery schedules
- Competitive pricing with volume discounts
- Commitment to sustainability
- Exceptional customer service
- Quality guarantee on all products
- 50,000+ pallets processed monthly
From Humble Beginnings to Industry Leaders
Charlotte Pallets was founded in 2009 with a simple mission: to provide Charlotte-area businesses with reliable, affordable, and sustainable pallet solutions. What started as a small operation has grown into one of the region's most trusted pallet suppliers.
Our founder recognized a gap in the market - businesses needed a dependable partner who could handle all their pallet needs, from purchasing and selling to repair and recycling. We filled that gap and have been growing ever since.
Today, we process over 50,000 pallets monthly and serve hundreds of businesses across diverse industries. But despite our growth, we've never lost sight of our core values: quality, reliability, and sustainability.
What sets us apart is our comprehensive approach. We're not just pallet suppliers - we're logistics partners. We understand that every business has unique requirements, and we tailor our services to meet those specific needs. Whether you need 50 pallets or 5,000, we deliver the same level of service and commitment.
Our Mission & Values
What drives us every day to deliver exceptional service
Quality First
Every pallet we sell meets strict quality standards. We inspect, grade, and guarantee our products because your business deserves the best.
Sustainability
We believe in the circular economy. By recycling and repairing pallets, we reduce waste and help our customers achieve their environmental goals.
Customer Partnership
We see ourselves as an extension of your team. Your success is our success, and we work hard to understand and meet your unique needs.
Reliability
On-time delivery, every time. We understand that delays cost you money.
Innovation
Constantly improving our processes to serve you better.
Integrity
Honest pricing, transparent communication, no hidden fees.
Community
Supporting local businesses and giving back to Charlotte.
State-of-the-Art Operations
Our 25,000 square foot facility in Charlotte is equipped with the latest technology and equipment to handle high-volume pallet processing efficiently.
Dedicated Professionals
Our team of 25+ professionals is the backbone of our operation. From our warehouse staff to our delivery drivers, every member of the Charlotte Pallets family is committed to providing exceptional service.
We invest in ongoing training to ensure our team stays current with industry best practices and safety standards. This commitment to excellence shows in every interaction and every pallet we deliver.
Our Commitment to the Environment
Every pallet we recycle and repair represents resources saved
Through our repair and recycling programs, we extend pallet life and reduce demand for new lumber.
Pallets that can't be repaired are recycled into mulch, animal bedding, and biomass fuel.
Our zero-waste commitment means virtually nothing goes to the landfill.
The Circular Pallet Economy
Pallets are one of the most recyclable products in the supply chain. At Charlotte Pallets, we've built our business around maximizing the value of every pallet:
- Grade A pallets are resold for continued use
- Damaged pallets are repaired and returned to service
- End-of-life pallets are recycled into useful products
- Nothing goes to waste - even sawdust is repurposed
Certifications & Compliance
We maintain the highest standards in the industry
ISPM 15 Compliant
Heat-treated pallets for international shipping with official IPPC stamp
Same-Day Service
Rapid response for urgent pallet needs with guaranteed turnaround
Quality Grading
Standardized A, B, C grading system with consistent inspection criteria
Eco-Certified
Committed to sustainable practices with documented environmental impact
OSHA Compliant
All safety standards met and regularly audited
Insured & Bonded
Full liability coverage for your peace of mind
DOT Registered
All delivery vehicles properly licensed and maintained
Giving Back to Charlotte
As a locally owned business, we believe in supporting the community that has supported us. We're proud to be part of the Charlotte business community and actively contribute to local causes.
Local Hiring
We prioritize hiring from the Charlotte area, providing good jobs with benefits.
Small Business Support
Special pricing programs for local small businesses and startups.
Environmental Education
We partner with schools to teach about recycling and sustainability.
Charitable Donations
Regular donations to local food banks and community organizations.
Charlotte Proud
We've been serving the Charlotte community for over 15 years, and we're committed to being here for many more. Our roots are in this community, and our success is tied to the success of local businesses.
Our Process
From first contact to delivery, we make the pallet experience seamless
Contact & Consultation
Reach out via phone, email, or form. We discuss your specific needs, quantities, grades, and timeline to understand your requirements completely.
Custom Quote
Within 24 hours, you receive a detailed quote tailored to your needs. We explain pricing, delivery options, and any available discounts.
Order & Preparation
Once you approve, we pull your order from our 15,000+ pallet inventory. Every pallet is inspected and graded before loading.
Delivery & Support
Our forklift-equipped trucks deliver on schedule. We provide ongoing support and are always ready for your next order.
What Makes Charlotte Pallets Different?
In an industry where many companies cut corners, we've built our reputation on doing things right. Here's what sets us apart from other pallet suppliers in the Charlotte area.
Transparent Grading
We don't oversell. Our A, B, C grading is consistent and honest. What you order is what you get.
No Hidden Fees
Your quote is your price. No surprise delivery charges, fuel surcharges, or handling fees.
Relationship-First Approach
We're not just after the one-time sale. We build long-term partnerships with our customers.
Problem Solvers
Need pallets at the last minute? Unusual size? We find solutions where others say no.
Local Accountability
As a Charlotte-based family business, our reputation matters. We stand behind every pallet.
Frequently Asked Questions
Common questions about Charlotte Pallets
How long have you been in business?
Charlotte Pallets was founded in 2009. We've been serving the Charlotte area for over 15 years, growing from a single truck operation to processing 50,000+ pallets monthly.
Are you a family-owned business?
Yes, we're a locally-owned family business. Our founder started the company and still oversees operations. This means decisions are made quickly and customer relationships matter.
What areas do you serve?
We serve the entire Charlotte metro area and surrounding regions within about 100 miles. This includes both North Carolina and South Carolina. Contact us if you're outside this area - we may still be able to help.
Do you work with small businesses?
Absolutely! We work with businesses of all sizes - from small operations needing 20 pallets to large warehouses requiring thousands. There's no order too small for us.
Can I visit your facility?
Yes, we welcome facility visits. You can see our inventory, grading process, and operations firsthand. Just call ahead to schedule a convenient time.
What makes your pallets "quality"?
Every pallet is visually inspected and tested for structural integrity. We grade consistently, reject substandard pallets, and guarantee what we sell meets the stated grade.
What Our Clients Say
Don't just take our word for it
"Charlotte Pallets has been our go-to supplier for 8 years. Their consistency and reliability are unmatched. When we need pallets, they deliver - every time."
"The quality of their Grade A pallets is exceptional. We use them for retail displays and our customers always comment on how professional they look."
"Their pallet buyback program has been a game-changer for us. We used to throw away damaged pallets, now we get paid for them. Great service!"
Ready to Work Together?
Join the hundreds of Charlotte businesses that trust us for their pallet needs. Get in touch today for a free consultation and quote.